Shipping Policy
Shipping Policy
Processing Time
Orders are usually processed within 1-3 business days after payment is confirmed.
During peak seasons, holidays, or promotional periods, processing may take slightly longer.
United States
Standard Shipping: 10-15 business days
Shipping Cost: US$9.99
Free Shipping: Orders over US$199
Please note that shipping to Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Northern Mariana Islands, United States Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific may not be available or may require additional shipping time.
Canada, United Kingdom, France, Germany, and Mexico
Standard Shipping: 10-15 business days
Shipping Cost: US$21.99 and up
Rest of World
Standard Shipping: 18-25 business days
Shipping Cost: US$19.99 and up
Delivery Notice
Delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, carrier delays, or other factors outside our control.
Duties and taxes are not included in the product price or shipping fee. Customers are responsible for any customs duties, import taxes, or local fees required by their destination country.
Lost or Delayed Packages
If your package has not been delivered, or if tracking shows delivered but you have not received it, please contact our customer service team within 45 days of the order date.
For other order, product, or shipping-related issues, please contact us within 60 days after your order was placed.
Shipping Restrictions
Unfortunately, we may not be able to ship to certain countries or regions due to carrier limitations, customs restrictions, or temporary service suspensions.
If your destination is unavailable at checkout, please contact us before placing an order.