How can we help?

Joskaa Wholesale supports boutiques, online stores, and resellers with women's fashion products, bulk order support, and regular new arrivals.

Please use the Contact page or Submit a request button. Include your order number, product link, and clear photos if your question is about an item issue.

Please contact support as soon as possible. Once an order has been processed or shipped, changes may no longer be available.

Please check that your billing details, card information, and bank authorization are correct. If the issue continues, try another payment method or contact your bank.

Processing usually takes 1-3 business days. United States standard shipping usually takes 10-20 business days. Express shipping usually takes 7-10 business days.

For the United States, standard shipping is US$9.99 and express shipping is US$35.00. Free shipping is available on orders over US$199.00. Other countries follow the international shipping table shown on product pages.

After your order ships, tracking information will be sent by email. You can also sign in to your account to check your order status.

We accept return requests within 30 days after delivery. Items must be unworn, unused, unwashed, with tags and original packaging.

After we receive and inspect the returned item, approved refunds are sent back to the original payment method. Bank or card processing time may vary.

Please contact us immediately with your order number and clear photos. We will review the issue and help make it right.

You can check out using the options available at checkout. Creating an account can make it easier to review order history and shipping updates.

Yes. Retail customers can order at regular price, and approved wholesale buyers can apply for private mixed-style discounts.

Wholesale MOQ is 5 pcs mixed styles. Approved wholesale tiers: 5-19 pcs 20% off, 20-39 pcs 30% off, and 40+ pcs 40% off.

Apply for wholesale pricing with your store name, country, selling channel, and expected monthly order volume.

Yes. Regular visitors can place orders at the product price shown on the website. Wholesale discounts are reviewed and approved separately for boutiques, online stores, and resellers.